Terms of Service - Copl
Version 1.3 - effective from 2026-08-11
These terms explain what you and we have agreed to when you use Copl. We've tried to write them in plain language - if anything is unclear, get in touch.
Note: this is an English translation of the Swedish original. The Swedish version is the authoritative one in case of any discrepancy. Synchronize both files when updating the terms.
Who runs the service
Pontus Brunzell, sole trader (enskild näringsidkare), operates the Copl app ("Copl", "the service", "we", "us"). Users are referred to as "you" (individual) or "you both" (when in a couple).
Contact: copl-app@outlook.com
Note during development: when the service moves to a company structure, this section will be updated with company name, registration number, and contact details.
1. What Copl is
Copl is a mobile app for couples that helps you stay on top of what concerns your relationship - calendar, tasks, family, finances, intimacy, and more - in one place. The service consists of the app, our database, and our support.
2. Who may use Copl
- You must be at least 18 years old to create an account (the app is age-rated 18+ and includes an optional intimacy module).
- You must create the account yourself. You may not create an account for someone else.
- You and your partner are the only ones who should be able to log into your accounts. Don't share login credentials with others.
- If you log in via Sign in with Apple or Google, you are responsible for that account being yours.
3. What you agree to
By using Copl, you agree:
- Not to misuse the service - no attempts to hack, overload, break into others' accounts, or automate use without our permission.
- Not to upload illegal content - material that violates Swedish law is not allowed. This includes (among other things) child sexual abuse material, hate crimes, copyright infringement, or threats.
- To respect your partner - Copl is a shared tool. Don't use it as a platform for harassment or abuse.
- That you have the right to enter information about others. If you enter information about anyone other than yourself - your partner, your children in the family module, someone else allergies or doctors - you are responsible for being allowed to do so. We have no way of checking, since most of the content is encrypted and unreadable to us.
- To read our privacy policy - it explains what we do with your data. By using the service, you also agree to it.
4. Your content and your rights
- You own what you enter. Texts, notes, photos - everything you write is yours.
- You grant us technical permission to store your content in our database, show it to your partner within the same relationship, and back it up according to our privacy policy.
- We never use your content to train AI models, for marketing, or share it with third parties beyond what's described in the privacy policy.
- When you delete your account, all your content is deleted within 30 days.
5. What we promise and don't promise
We do our best to:
- Keep the service running (but no guarantee of 100% uptime)
- Protect your data technically (database access control, and end-to-end encryption for the most sensitive content - see the privacy policy, section 6)
- Respond to your questions in reasonable time (usually within a few days)
- Notify you of major changes to the service
We do not promise:
- That the service will always be available or bug-free
- That the service is suitable for all types of relationships or needs
- That we will always run the service - if it becomes unreasonable to continue, we'll notify you in good time and give you time to export your data
- That future features will arrive on any specific timeline
- That your content can always be restored from system failures (even though we have backups, they are time-limited)
6. Fees
- Currently, Copl is free. No fees, no ads, no in-app purchases.
- If pricing is introduced in the future, it will never apply retroactively to data you've already entered. You'll get clear information at least 30 days in advance and the opportunity to export/delete your data at no cost.
- Payment would then go through the store, that is the App Store or Google Play, not directly to us. We never receive your card or payment details.
- A subscription bought in a store can only be cancelled by you, in that store. We cannot cancel it on your behalf, and it does not end automatically when you delete your Copl account. If you want to both stop paying and delete your account, you must cancel the subscription in the App Store or Google Play separately. We cannot refund a purchase either; the store handles that.
7. What happens when a relationship ends
Copl is built for couples. When your shared relationship ends in the app:
- Both parties retain access to their own data until both consent to permanent deletion.
- Paused mode (Settings → Pause the relationship) makes the data read-only without deletion.
- Ended mode (Settings → End the relationship) marks the relationship as
dissolved, soft-deletes shared data, and permanently deletes within 30 days. - One of you cannot unilaterally delete the other's or the shared data - such deletion requires a decision from both.
- Your own data and your own account, however, you can always delete, regardless of what your partner wants. This follows from your right to erasure under the GDPR (Art. 17) and cannot be made conditional on anyone else. This also covers information about you that your partner entered (e.g. in the intimacy module).
This is the same principle as a "divorce mode": shared data should be wound down with dignity, not erased in the heat of the moment - while each person always retains full control over their own data.
8. Closing your account
You can at any time:
- Pause your usage without deleting anything (Settings → Pause)
- Delete your account entirely (Settings → Delete my account) - all your data disappears within 30 days. If you no longer have the app, you can also use coplapp.com/en/delete-account.html
- Export all your data before leaving (Settings → Export our data)
We may in turn terminate your account if you:
- Violate these terms (we'll notify you first)
- Are inactive for more than 3 years (we'll notify you and give 30 days to log in)
- Request it
9. Limitation of liability
Copl is provided "as is". We do our best but cannot be held responsible for:
- Loss of data beyond what can reasonably be expected (we have backups but not guaranteed for everything)
- Indirect damages (lost business opportunities, emotional distress, etc.)
- Damage to your device (phone) from using the app
- Consequences of misuse by other users (if your partner acts irresponsibly in the app)
Maximum liability: In case of damage claims, our total liability is limited to 0 SEK because the service is free. If fees are introduced in the future, this changes to "the amount you've paid in the last 12 months".
However, this does not apply to:
- Gross negligence or intent from our side
- Violation of GDPR or other mandatory legislation
- Anything that under Swedish law cannot be disclaimed
9.1 The training module is not medical advice
Copl includes a training module where you can enter workouts, weight, height and optionally body fat percentage, and where the app calculates BMI and shows progress over time.
This is not healthcare and not medical advice. The app makes no diagnoses, gives no treatment recommendations, and is not a medical device. The numbers are calculations on what you entered yourself, nothing more.
BMI is a crude measure that does not distinguish muscle from fat and says nothing about an individual person's health. We show it with reference ranges and without judgements about your body, but it does not replace an assessment by a healthcare professional.
Consult a doctor, physiotherapist or other healthcare professional before you start training if you have an illness or injury, are pregnant, take medication, or are unsure whether a programme suits you. You train at your own risk and are responsible for the decisions you make about your body based on what the app shows.
If you have an eating disorder or a difficult relationship with food, weight or exercise: consider not using the body measurements at all. The rest of the app works without them, and you can delete them at any time.
9.2 The AI assistants
The app has three features that use a language model: list suggestions, the meal assistant and the training assistant. You are talking to an AI system, never to a human.
Answers may be wrong, incomplete or inappropriate. That is inherent to the technology and applies to all language models. Always read a suggestion through before using it.
Food. This matters especially for recipes, ingredient lists and weekly planning. An AI-generated ingredient list can miss or add something, quantities can be wrong, and the assistant knows nothing about your allergies even if you have entered them in the family module - it never sees the content of the app. Check for yourself in case of allergy or intolerance. A shopping list for a whole week is also built from the names of the dishes rather than from fetched recipes, and is therefore approximate.
Training. An AI-generated training plan is not medical advice and takes no account of your health, your injuries or your level. The same applies there as in 9.1: you train at your own risk.
Suggestions are suggestions. You choose what to save, and you are responsible for what you use.
10. Dispute resolution and applicable law
- Swedish law applies to these terms and your use of the service.
- Disputes are first resolved through discussion between you and us. Get in touch, we want to know.
- The National Board for Consumer Disputes (ARN). If you are a consumer and we cannot agree, you can take the matter to ARN, which examines the dispute free of charge. Web: https://www.arn.se. Post: ARN, Box 174, 101 23 Stockholm, Sweden. We take part in ARN proceedings.
- GDPR matters may also be directed to the Swedish Authority for Privacy Protection (IMY, https://www.imy.se).
- Court. Disputes may also be examined in general court. If you are a consumer you always have the right to bring proceedings in the court where you live, and we can only sue you there. If you are not a consumer, Stockholm District Court applies as the first instance.
If you are a consumer under Swedish law (which you are as a private individual), consumer protection laws apply in addition - they may give you rights beyond what's stated here, and they take precedence over these terms if the two should ever clash.
We do not use arbitration. An arbitration agreement entered into before a dispute has arisen is invalid against consumers in Sweden anyway, and we do not think terms should contain clauses that do not hold.
11. Changes to the terms
We may update these terms. For major changes:
- We'll notify you in the app and/or via email
- We give you 30 days to read and accept or close your account
- For minor changes (language adjustments, clarifications) a notice in the app is enough
Version history:
| Version | Date | Change |
|---|---|---|
| 1.0 | 2026-05-19 | First version. |
| 1.3 | 2026-08-11 | Section 9.2 rewritten to cover all three AI features instead of only the list suggestions: explicit that you are talking to an AI system and not to a human (EU AI Act Article 50), that weekly planning and recipes can be wrong, that the shopping list for a week is approximate, and that an AI-generated training plan is not medical advice. Section 10 extended: ARN added as a route for consumer disputes, and the right as a consumer to bring proceedings in the court where you live - the earlier wording named Stockholm District Court without exception. Added that we do not use arbitration. Section 3 completed with responsibility for information you enter about others. Section 5 corrected: end-to-end encryption has been in place since 2026-05-23, it was wrongly described as future. |
| 1.2 | 2026-08-06 | New section 12 on the app stores, added ahead of the Android launch. It carries the minimum terms Apple requires of developers who use their own terms instead of Apple's standard agreement: that the agreement is between the user and us, that Apple and Google are not responsible for the app, its support or claims against it, and that they are beneficiaries entitled to enforce the terms. Section 6 extended with payment going through the store, that we never see payment details, and that a subscription can only be cancelled by the user in the store - it does not end when the Copl account is deleted. Following sections renumbered. |
| 1.1 | 2026-07-31 | Two disclaimers added for features built since version 1.0. 9.1: the training module is not medical advice - BMI and body measurements are calculations on your own entries, the app is not a medical device, and anyone with an illness, injury, pregnancy or eating disorder is directed to consult healthcare professionals or to skip the body measurements. 9.2: AI-generated suggestions may be wrong and must be read through before use, with a specific instruction to check allergies yourself since the model has no access to the allergy information in the family module. |
12. The app stores
Copl is downloaded through the App Store or Google Play. Beyond these terms, the store's own terms also apply to the download itself, and those are outside our control.
This agreement is between you and us, not between you and the store. Apple and Google are not parties to it. In plain terms:
- We, not Apple or Google, are responsible for the app and its content.
- We, not Apple or Google, are responsible for support and maintenance. Apple and Google have no obligation to help you with Copl.
- We, not Apple or Google, are responsible for any claims relating to the app, including product liability, alleged defects, or claims under consumer protection law.
- We, not Apple or Google, are responsible for investigating and addressing any claim that the app infringes someone's intellectual property.
- You confirm that you are not located in a country subject to a US embargo and are not on any US prohibited-party list, because the stores require us to obtain that confirmation.
- Apple and Google are beneficiaries of these terms and have the right to enforce them against you directly.
The points above appear here because Apple requires them of developers who use their own terms instead of Apple's standard agreement. They do not limit your rights against us under Swedish or European consumer law.
13. Miscellaneous
- If part of these terms is invalid under Swedish law, the rest of the terms still apply.
- If we don't act on an individual breach of the terms, that doesn't mean we've given up the right to act on future breaches.
- These terms and the privacy policy together constitute the entire agreement between us regarding the service.
14. Contact
Questions about these terms:
Email: copl-app@outlook.com
Postal address: provided on request
The Swedish version of these terms is authoritative. In case of discrepancy between translations, the Swedish version applies. See TERMS.md for the Swedish original.
See also PRIVACY.en.md - our privacy policy.